Two helpdesk choices currently maintaining position in the WordPress community are JS helpdesk and Fluent Support. Fluent Support is catching up to JS helpdesk in age and feature even though it is a more recent product.

In this article, we'll compare JS helpdesk vs Fluent Support to see which is better for your customer support system. If you intend to build a WordPress helpdesk or are looking to migrate to a suitable helpdesk system, you must become knowledgeable about WordPress helpdesks and their capabilities.