I worked for iHomeFinder.com, a leading national provider of online property search technology and MLS (Multiple Listing
Service) data for real estate websites, from May 2009 through July 2011, as a Technical Support Representative.
My responsibilities and accomplishments include:
Service) data for real estate websites, from May 2009 through July 2011, as a Technical Support Representative.
My responsibilities and accomplishments include:
- Customer Service and Technical Support
- Front-End Web Development
- Support documentation
- Migrated to a newer more feature rich support ticketing system (Kayako) with custom migration scripting
- Created screencasts using Camtasia and Screenflow software. Aided with marketing materials for
resellers / partners - Minor bug fixes in ColdFusion back-end
