With 7 years of experience in system monitoring, troubleshooting, and technical support, I am passionate about using my skills to enhance operational efficiency and deliver excellent customer service. My expertise lies in providing technical assistance, resolving help desk tickets, and ensuring the alignment of services with customer expectations through regular reviews of SLAs and KPIs.
I thrive in dynamic environments, leveraging my technical knowledge and collaborative spirit to contribute to team success. My commitment to excellence is reflected in my voluntary work with Consensus Myanmar, where I have demonstrated leadership and dedication.
Eager to bring my skills and experience to your company, I look forward to making a positive impact as part of your team.