Instruction : design a pet-sitting mobile app.
Before creating anything, i wrote assumptions and questions about the app and it's users :
I think the main problem to solve is about trust.
Then i tried my assumptions with 2 potential users and i learned :
- Each animal has it's own habit and needs so they had to explain it, with details to the pet-sitter.
- They need to be reassured while their pet is being looked after : with pictures for example
- Receiving news on the animal before asking for it is really comforting
Afterwards i started to illustrate the main user-flow.
I decided to focus on the user looking for a pet-sitter because it is, i think, the harder one to convince.
I will make different versions of this user-flow, to create a simpler one.
