Hello Status Page
Introduced a Status Page for incident and downtime communications to business users and customers.
“Having a status page reflects really well on your brand image especially if you are a SaaS company. Keeping your business users and customers aware of the current situation not only builds your brand value but also increases the brand trust multi-fold.”
Why ?
- Broadcast incidents efficiently: Communicate issues, incidents, downtime, scheduled maintenance, etc as they happen, all via a single interface or via integration to 3rd party apps and custom interfaces.
- Automate incident reporting: Ability to integrate with 3rd party services and dependencies (Azure, AWS, Email, Slack, Jira, REST APIs, etc) for all-in-one effective incident reporting.
- Credibility and Brand Value: Build trust and brand value with transparent communication of incident reporting to all users.
- Reduce Customer Support queries: Broadcast real-time status globally or to chosen groups before they are reported.
- Analytics and Observability: Ability to understand and improve reliability and MTTR (Mean Time To Repair\Resolve) using real-time data. Demonstrate reliability and credibility with uptime history.
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