Portfolio

Coordinated the transition of the Training Compliance Program to a junior team memeber - I remained as a Senior Coordinator for issues and program overview.

Updated and executed the Year-End Program that included: - Calendar - Set of automated reminders divided by groups of impact - Scheduled activities - Task assignment - Documentation - Internal & Ex...

Took over the Training Compliance process for global associates.

Took over al LA & NA region as single SPOC since June 2014 up to March 2016 without service interruption.

Designed an implemented a Year-End Program that included: - Calendar - Set of automated reminders divided by groups of impact - Scheduled activities - Task assignment - Documentation - Internal & E...

Several processes lacked documentation

59th Convention: - Organization Commitee. Coordination & Follow up. - Administration/Human Resources - SQL Database updates

Standardized the client's internal communications

Reassigned an employee to another project aligned with her new objectives

Started training for new joiner

Created a new job opportunity on a project: - Designed the JD - Created the Service Order - Interviews & Coordination - Onboard

Cognizant Cheers - Collaboration

The team consisted on only one person in Argentina - managed to increase the allocation

Took over a CIS critical process without SOP nor WI. Created a SOP and logical process, documented and implemented changes.

Started training for new joiner